职位描述:Reporting to the Cluster Top, the South China (PRS) Cluster Head of Customer Service will be responsible for the largest function in the 2nd largest cluster in Maersk Line. The PRS Customer Service orga...
职位描述:Responsibilities:
– Oversee the Customer Service function and lead a team of Customer Service staff
– Develop and implement customer service procedures, policies and standards
– Handle customer...
职位描述:• Assist in establishing strategy of Customer Service department, which is responsible for c/s call center, complaint management, conservation calls/mails.
• Define metrics for cost effecti...
职位描述: Possess a minimum of 2 - 3 years experience in an International standard 5 star luxury hotel or resorts, very strong HSKP background.
Quality driven, open-minded, creative, people-ori...